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š„ When titans clash: What CEO feuds reveal about ego, identity & culture
Muskās spat with Trump is peak drama. But thereās a deeper question for HR: what happens to culture when a leader's ego becomes the brand?
This week in workplace whiplash š
When egos dominate headlines, itās easy to miss the quieter chaos unfolding in HR. From rising employee stress to AI takeover fears, hereās whatās been keeping us on edge this week:
š° Employee stress is a business risk ā not an HR problem
HBR warns that treating stress as a āpersonal issueā sidelines its impact on productivity and profitability, urging C-suite buy-in to integrate stress metrics into core business strategy.
šHBRš DEI is non-negotiable
The HR Director highlights fresh data showing gender-diverse firms are 25% more likely to see higher profits ā and that rises to 36% for ethnically and culturally diverse companies ā cementing DEI as a bottom-line driver.
š The HR Directorš¤ AI recruiting roundup
This weekās highlights from LinkedIn: Walmart rolled out an AI interview coach; Meta announced a sweeping AI-driven hiring overhaul; and Salesforce snapped up AI recruiting startup Moonhub.
šLinkedin
When leaders are busy tweeting at each other, someoneās still got to manage the humans behind the headlines. Because when ego takes the wheel, itās HR left rerouting the culture crash.
A former colleague once told me her CEOās Twitter account was more stressful than any board meeting. āI refresh it like Iām waiting for a PR crisis to land,ā she said. āHe tweets, and weāre instantly in damage control.ā
Sound familiar?
The MuskāTrump feud is loud, personal, and weirdly addictive. But itās also a case study in what happens when power, personality, and organisational identity collide. This isnāt just about billionaires throwing shade, itās about how leadership ego can shape (or wreck) workplace culture.
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š§ When the ego is the organisation
Muskās personal brand is so tightly bound to X, Tesla, and now xAI, that itās hard to tell where he ends, and the company begins. Thatās not by accident.
Psychological research calls this identity leadership, when leaders embed their own values, quirks, and priorities into the DNA of an organisation. While that can drive alignment, it also means turbulence in their personal life (or Twitter feed) reverberates across the org.
And when the leader picks a public fight with, say, a former president? And it doesnāt just stay online. Inside the company, people feel the fallout.
š The powerāperformance trade-off
Ego isnāt inherently bad. Confident, visionary leaders can drive great performance. But when ego tips into narcissism, things get messy.
Research shows that narcissistic leaders are often perceived as exploitative and self-serving, leading to heightened employee stress, lower job commitment, and a breakdown in psychological safety. Which is obviously terrible for retention.
Harvard Business Review warns that when leaders wield unchecked power, it often hides poor judgment, fuels overconfidence, and stifles dissent ā all of which can quietly unravel a company from the inside. In Muskās case, even his biggest fans are starting to question whether the chaos is worth the innovation.
š„ From boardroom to battlefield
So whatās the HR cost of high-conflict leadership?
Reputational risk: Employees donāt want to be associated with toxic public figures. Especially when the brand feels indistinguishable from the boss.
Culture erosion: When every value is filtered through one ego, dissent and diversity suffer.
Psychological safety: Who speaks up when they know the leader might subtweet them? Amy Edmondsonās work on psychological safety makes it clear: when psychological safety is low, employees stop speaking up ā and that silence quickly stifles learning, creativity, and innovation.
š ļø HR, itās time to de-centre the founder
Sure, you canāt fix a personality. What you can do is design systems that protect culture from the fallout:
Build shared leadership: Spread decision-making beyond the top. Research shows founder-CEOs often override team input, which stifles engagement. Shared leadership isnāt just nice, itās necessary.
Protect dissent: Anonymous feedback only works if itās heard. MIT Sloan highlights leadership behaviour and work design as key to shifting toxic dynamics ā especially when one voice dominates.
Depersonalise values: Your values should outlast anyone in a corner office. Yet, as MITāÆSloan warns on CEO succession, boards often put it off, leaving organisations dangerously founderācentric when transitions are needed most.
Final thought
Musk vs. Trump might be popcorn-worthy. But for those inside the orbit, itās not entertainment, itās culture in freefall.
When a leaderās personal vendetta becomes your companyās brand, HR has two choices: stay silent or start safeguarding culture like it actually matters.
Because if your org is shaped by one manās Twitter beefs, you donāt have a culture. You have a crisis.
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